Syncing customer details for dropship orders

  • Updated

Control how to sync the customer phone, invoice and invoice details on dropship purchases


By default, Jetti won't sync the customer email, phone of invoice address for dropship purchases when sending them to the vendor's store. For the email, this isn't synced because it may cause the customer to retrieve duplicate shipping notifications as items are shipped from the vendor's store.

Syncing the phone number may opt the customer into receiving marketing communications from the vendor, as their details may be automatically pulled into the vendor's CRM. So, this is also off by default.

You can control these settings under the orders tab in the dropship provider settings.

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