Automated Backordering

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This article explains how backordering can be automated for an item, and how you can test it out yourself.


With Jetti, you can set up automated backordering of your in-house inventory. What this means is that whenever there is an order for an item with negative inventory, Jetti will automatically create a replenishment order for it. This article explains how this can be automated for an item, and how you can test it out yourself.


To set up automated backordering, you will need to enable two settings in your Jetti account:

  1. Go to Setup > Inhouse Shipping and enable Automatically backorder

  1. Next, you will need to enable the SKU you want to make back-ordearable. For this, go into Inventory and click on the SKU. Under the Shipping tab > Automatically backorder, you can select Backorder. If needed, you can select Vendor Default, if you want all SKUs of that vendor to be back-ordearable.

Now the set up is complete!


When setting up automated backorders, you may want to run a test sale yourself. To do this, find a SKU number of an item that you have set to backorder, and that has negative inventory. Then go ahead and create a test sale.

  1. Go to Sales > New sale. It will ask for a customer and channel, you can just pick them at random as they don’t matter at this point.
  2. Paste the SKU number in the search bar and click finalize. It should then show that a fulfilment has been raised.

  1. If you now go to Inventory > Replenishments, you should be able to see the order raised there, with a tag that it’s been automatically backordered.
  2. If more of the items are ordered, the replenishment order automatically updates until the order has been finalized and closed.
  3. From there it acts as a regular replenishment order (read here for more on how replenishment orders should be managed).
  4. Once you have finalized a replenishment order, it closes down. If more of the items are ordered after the replenishment order has been closed, Jetti will create a new replenishment order.

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