1. Create an account at go.returnify.app
2. Go to Settings > choose Connect your Jetti account
3. Go to your Jetti account > Integrations > API > API Users Section > Enter email > Click Add user
4. Paste Key into Returnify portal
5. Click Save. Orders and Locations will import from your Jetti account. This will give you the ability to create a return yourself in the portal as well.
6. Go to Channels > Connect your Shopify Store
Name - Shopify Store name
Location - Shopify URL
API Password - Shopify
Example:
7. Change Vendor Settings
If you want to change the settings of a particular vendor in Returnify, such as their Returns Policy or Name:
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Navigate to the Locations tab and click on the vendor that you want to change the settings for.
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Change Location name, Vendor name, Return Policy.
8. Choose Vendor Shipping options
Navigate to Locations > Vendor Name
- If you want to provide return labels, select Shipping labels
- If you want your customer to enter tracking details manually for items, select Ask the customer to enter tracking details. You might want to do this if you've provided a label yourself via the post office or the tracking was sent by the vendor.
- If you want to provide manual instructions and want this text to be displayed to the customer, select Manual instructions and enter the text you want to be displayed.
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