Overriding the fulfillment policy of a single product

Jon Bolt
Jon Bolt
  • Updated

Onport is usually configured so that items are routed to be either in-house or drop ship based on the brand name. There are more advanced routing rules available as well.

In some instances, you may need to override just a single SKU. For example, set a specific SKU to be in-house, while all other items under that brand name will continue to be dropship. 

To do this, go to  Inventory > Choose the product you want to change > Shipping tab. From there, you'll be able to select the preferred routing (e.g. in-house) then the warehouse (for in-house) or dropship provider (for dropship) to send the items to. 

 

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This won't impact any orders retrospectively, only new orders being raised by customers. So anything historic may need to be migrated as a second step. 

 

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