Refund Vendor Shipping Label

Kelly
Kelly
  • Updated

REFUND SHIPPING LABEL

If you refunded the label in your shipping integration (Shippo, Shippypro, Shipstation, or postmen) then you do not need to refund in Onport.

  1. Navigate to Sales > Track
  2. Click on down arrow next to order
  3. Select Label Transactions
  4. Select Refund next to the incorrect shipping label. (Careful not to refund your new label)

Refund Shipping label

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