Onport provides automatic, real-time inventory syncing across all your sales channels. Everything is always perfectly aligned across Amazon, eBay, Shopify, Magento, WooCommerce, and BigCommerce - meaning you’ll never oversell anything ever again.
Onport has support for multiple warehouses, allowing you to manage, fulfill and receive inventory across multiple locations. You can add and update warehouses from under Setup > Warehouses.
UNDERSTANDING INVENTORY LEVELS
Onport provides various inventory levels for physical and available stock. To view more information on the inventory levels for an item, click on the inventory quantity while on the inventory list or within a sale. This will open a popup showing inventory allocation, vendor feeds, recent sales, etc.
These different inventory levels are to help you really understand and keep track of your inventory. This is what each one means:
- Allocated: The total number of items reserved for orders that have not yet been shipped.
- Stocked: Total quantity of items in the warehouse, including those that are already sold but not yet shipped to customers.
- Available: This is the total number of items in the warehouse or inventory feed, excluding items allocated to sales. This is the value that you have available to allocate to other sales orders and is the value synced with your online stores. Available = Stocked - Allocated.
You can set inventory levels directly from the inventory list. If you have multiple warehouses, any adjustments will be made against your default warehouse.
Important: When making inventory adjustments from the variants list, you will be changing the stocked level and not the available level. This is to ensure you do not undersell inventory by not considering unshipped inventory.
THE INVENTORY SOURCE OF TRUTH
If you go to Integrations > e-Commerce Platform > Channel Name > Inventory and Pricing tab, you have 3 options:
Sync all inventory updates: Onport will be the inventory master, syncing inventory quantities between your store, inventory feeds and in-house warehouses - and back.
Only sync inventory feeds: Onport will be the inventory master for products connected to inventory feeds, while all other items will be managed in your store.
Don't sync inventory: Onport is not the inventory master. All inventory management will be done in your store or any connected apps.
A location represents a physical space within a warehouse where an item of stock can be held in, like a shelf or a bin.
This makes it possible to monitor how many items of a particular product are stored in a particular location at any one time. This makes picking inventory to fulfill shipments more efficient by indicating exactly where in the warehouse the picker needs to go to find the item.
Locations can be specified for a product from two places. The first is when editing a variant under the "inventory levels" section. Just click the "Add location link". You can specify the location in any format.
Secondly, warehouse locations can be set when fulfilling or receiving items on a shipment. Just click the "set location" link for the item you want to change.