Override the vendor's policy for your inventory

  • Updated

For any inventory feed, we typically recommend using the vendor's policy for inventory tracking purposes. In this case, you may want to know what policy is being used by the vendor. 

Go to that vendor's inventory feed, click on a product title and scroll down until you see "Inventory policy":



You should see one of the following values:

  • track: Track and stop selling when out of stock
  • continue: Track and continue selling when out of stock
  • ignore: Do not track inventory levels
  • deny: Track and stop selling when out of stock

❗Note: deny and track mean the same and have been left in the UI for backward compatibility. This might help you figure out if your vendor's policy is causing any issues for your marketplace such as an item being sold even when it is out of stock, for example.

Override the vendor's policy

You can go to the inventory feed's settings, on the top right corner, and choose a different option  under "Inventory policy for the items":

After this, you can "Save" and fetch the feed.

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