Shipping rates - How to Create Live Carrier Rates (Shopify Only)

Joana Morais
Joana Morais
  • Updated

Displaying Live Carrier Rates at checkout will allow the Marketplace to provide the best shipping options to their customers. 



  • Live carrier rates must be enabled in Shopify for Onport to pass rates. In order to do this go to Shopify > Settings > Shipping and Delivery > General > Manage > +Add Rate > "Use carrier or app to calculate rates". The Onport app will show up if installed:

  • Shipping integration must be connected to Onport to create labels. This allows your shop to retrieve live-rates from any external source like UPS, FedEx, USPS, etc. ( 

This rate can be set by using all custom carriers provided by the shipping integration. Alternatively, the marketplace can choose to include or exclude services according to its business strategy. 


Here’s how to set it up:

  1. Enable Live Carrier Rates in Onport: go to Integrations > Shopify > (select store) > Setup tab > scroll down to the bottom of the page and enable Live Carrier Rates:
  2. Create vendor shipping rate: go to Setup > Vendor Shipping rates 
  3. Click New Shipping Rate at the top right-hand side > Type in "Name" and "Code" of your choice (these can be the same)
  4. Select Live Carrier Rates > Click Save at the top
  5. Assign Dropship Provider(s)
  6. Decide to use All custom Carriers or to Select Specific Carriers. You can read more on how to map specific carriers for vendor labels here. 


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